
Matthias Kern – Communication Services
Your Partner for Customer acquisition and Customer Care by Phone
Services

Campaign Planning
Get professional support in planning your telephone campaign

Customer Acquisition (Pre-Sales)
Results-oriented first contact with leads and sales opportunities

Data Administration
Regular, reliable maintenance of your customer database, to keep your address book up to date

Customer Care
Touch base with your customers

After-Sales
Approach your customers and keep in contact after making the sale

Flexible Pricing
Depending on project and scope, we offer flexible payment schemes with all fees calculated to the minute.

Matthias Kern
Expert Communicator with Heart and Soul
Working with Customers has always been my focus. Since the first experiences in direct sales, “communication” has been the common thread of my professional life. Even during my second education towards office administrator, my personal emphasis lay in working with customers and suppliers. Inspired by personal contact to other people, I have taken a range of further trainings and gathered experience in the fields of acquisition, support, psychology and communication. Interest in the human nature, joy in working with people, determination, skillfulness, friendly persistence in personal and phone conversations as well as successful sales training and experience lead towards founding “Matthias Kern – Communication Services”.References
Hermes Concept GmbH
Phone akquisiton, database maintenanceBrighter Graphics Ltd.
Lead follow-ups, appointment schedulingDialogminds GmbH & Co. KG
The Sales Support Company
www.dialogminds.com
Jens Krebs Ltd.
Various phone and akquisistion projectsIncotec Deutschland GmbH
www.incotec.de
Klimahelden Support LLC
https://www.klimahelden-support.com/
Büro für FVD, Deutsche Vermögensberatung, Suzanne Oonk Reilink
Customer Care, Appointment managementTraining
Tichawa Vision GmbH
Communication training, staff education
Industry Experience
- Automobile
- Insurance
- Software
- Office Technologies
- Management Consulting
- Telekommunication
- Machinery and Equipment
- Industry / Major Corporations
- Cosmetics, Personal Care
- Media (Advertising)
- Sports
- Agriculture
- Education / Further Education
Qualifications
Basics of Business Economy
Oldenburgische Industrie- und HandelskammerRepartee Training
Oldenburgische Industrie- und HandelskammerTime and Self Management / Business Time Management
Oldenburgische Industrie- und HandelskammerAccellarated Professional Program: Business English
inlingua Sprachschule OldenburgBody Language
Volkshochschule Augsburg
Matthias Kern
Headquarters Germany
Leipziger Str. 34
Germany 86169
Augsburg
Headquarters Spain
Geschäftsadresse / Commercial Address
C/Joaquin Costa 19, Bajo
46005, Valencia
+ 49 (0)82199984133
+ 49 176 23886998
info@kern-communications.com
www.kern-communications.com
Contact / Callback
This contact form does not contain any mandatory fields. However, if you wish to be contacted by us, we need either your email address or your phone number as well as a tickbox allowing us to contact you. In case of a collaboration, we will only save data, that is neccessary to do our work and fulfill our contract (commication, invoicing etc.). In case we do not form a collaboration, we will only save your data long-term if you consent to us sending occasional newsletters and to keep you up to date about what’s happening at Aquisespezialist Kern (second tickbox). You can stop receiving these communications any time. More info about this can be found in our Datenschutzhinweise (see footer).