Matthias Kern – Communication Services

Your Partner for Customer acquisition and Customer Care by Phone

Büro.-Besucheradresse: Salomon-Idler-Str. 30 | 86159 Augsburg Telefon + 49 (0) 821 99984133



Campaign Planning

Get professional support in planning your telephone campaign

Customer Acquisition (Pre-Sales)

Results-oriented first contact with leads and sales opportunities

Data Administration

Regular, reliable maintenance of your customer database, to keep your address book up to date

Customer Care

Touch base with your customers


Approach your customers and keep in contact after making the sale


Train your staff on how to professionally communicate with customers and business partners
| Details

Virtual Assistant

Trust me with communication, that distracts you from you core business

Flexible Pricing

Depending on project and scope, we offer flexible payment schemes with all fees calculated to the minute. | Details

Matthias Kern

Expert Communicator with Heart and Soul

Working with Customers has always been my focus. Since the first experiences in direct sales, „communication“ has been the common thread of my professional life. Even during my second education towards office administrator, my personal emphasis lay in working with customers and suppliers.

Inspired by personal contact to other people, I have taken a range of further trainings and gathered experience in the fields of acquisition, support, psychology and communication.

Interest in the human nature, joy in working with people, determination, skillfulness, friendly persistence in personal and phone conversations as well as successful sales training and experience lead towards founding „Matthias Kern – Communication Services“.


Hermes Concept GmbH

Phone akquisiton, database maintenance

Brighter Graphics Ltd.

Lead follow-ups, appointment scheduling

Dialogminds GmbH & Co. KG

The Sales Support Company

Jens Krebs Ltd.

Various phone and akquisistion projects

Büro für FVD,
 Deutsche Vermögensberatung, Suzanne Oonk Reilink

Customer Care, Appointment management


Tichawa Vision GmbH

Communication training, staff education

Industry Experience

  • Automobile
  • Insurance
  • Software
  • Office Technologies
  • Management Consulting
  • Telekommunication
  • Machinery and Equipment
  • Industry / Major Corporations
  • Cosmetics, Personal Care
  • Media (Advertising)
  • Sports
  • Agriculture
  • Education / Further Education


Basics of Business Economy

Oldenburgische Industrie- und Handelskammer

Repartee Training

Oldenburgische Industrie- und Handelskammer

Time and Self Management / Business Time Management

Oldenburgische Industrie- und Handelskammer

Accellarated Professional Program: Business English

inlingua Sprachschule Oldenburg

Body Language

Volkshochschule Augsburg

Matthias Kern


Viktoriastraße 3b

86150 Augsburg

Telefon + 49 (0) 821 99984133

Contact / Callback

This contact form does not contain any mandatory fields. However, if you wish to be contacted by us, we need either your email address or your phone number as well as a tickbox allowing us to contact you. In case of a collaboration, we will only save data, that is neccessary to do our work and fulfill our contract (commication, invoicing etc.). In case we do not form a collaboration, we will only save your data long-term if you consent to us sending occasional newsletters and to keep you up to date about what’s happening at Aquisespezialist Kern (second tickbox). You can stop receiving these communications any time. More info about this can be found in our Datenschutzhinweise (see footer).

(c) 2016–2018 Matthias Kern | Gestaltung und Umsetzung: Jens Krebs Ltd. –
Datenschutzerklärung | Impressum